FAQs

What types of pet clothing do you offer?

We provide a diverse range of pet clothing, including stylish raincoats and cozy fleece jackets. Our products are designed to cater to various weather conditions while ensuring comfort and fashion for your pets.

How do I determine the right size for my pet?

We offer a variety of sizes to accommodate different breeds, from Chihuahuas to Bulldogs. To find the perfect fit, we recommend measuring your pet's chest, neck, and length, and comparing these measurements to our size chart available on each product page.

What materials are used in your pet clothing?

Our apparel is crafted from high-quality materials that prioritize both durability and comfort. We ensure that our fabrics are suitable for pets, providing warmth and protection without compromising on style.

What is your return policy?

We have a 30-day return policy, allowing you to request a return within 30 days of receiving your item. Items must be in their original condition, unworn, and with tags attached. For more details, please refer to our return policy section.

Can I exchange an item if it does not fit?

Yes, if an item does not fit, the fastest way to obtain the desired size is to return the item you have and make a separate purchase for the new item once the return is accepted.

How long does it take to receive my order?

Delivery times may vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and shipping can take an additional 5-10 business days depending on the destination.

What should I do if my item arrives damaged?

If your item arrives damaged or defective, please inspect it upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.

Do you offer international shipping?

Yes, we offer international shipping to various countries. Shipping costs and delivery times may vary based on the destination. Please check our shipping policy for more information.

Are there any items that cannot be returned?

Certain items, such as perishable goods, custom products, and personal care items, cannot be returned. Additionally, we do not accept returns on sale items or gift cards. For specific inquiries, please contact us.